Revenue Clerk

Job description

Revenue Clerk - NSW Government

• Immediate start - Initial 3 month contract with likely extension
• $34.40ph + super
• Located in Hamilton, Newcastle NSW
• Admin experience essential
• Must have outstanding customer service

The position plays a key role in an emergency service providing excellent customer service to members of the public for charges related to Ambulance services.

As the successful candidate, you will be the first point of contact to the ambulance service fees and charges, relevant administration and customer call centre experience is preferable.

The position will be required to respond to a variety of customer enquiries via phone, email or through written correspondence, providing exceptional customer service ensuring that the experience is a smooth and as efficient as possible to help support members of the public during which for some is a difficult time.

THE ROLE:

• Processing accounts receivable invoices
• Responding to enquiries over the phone and email
• Preparing reports and monthly statements for customers
• Following up outstanding accounts
• Ensuring efficient and accurate record keeping
• Data entry

ABOUT YOU:

• Demonstrated commitment in providing a high level of customer service and the ability to deal with stressful and emotional situations, whilst being highly motivated and enthusiastic
• Attention to detail and accuracy is essential
• Microsoft Office skills - Excel, Word, Outlook
• Excellent written and verbal communication
• Self-driven, adaptable, resilient and be able to use initiative to make sound decisions
• Team player

For more information or interest in the role, please email your updated resume to Brooke Dover at brooked@charterhouse.com.au

APPLICATIONS CLOSING SOON.

Please note, only shortlisted candidates will be contacted.