Business Analyst | Records Management

Job description

Excellent opportunity for a Business Analyst to support a records management transition project in Sydney CBD. Initial 6 month contract with the view to extend. 

Key Responsibilities: 

• Analyse and map current and future state environments 
• Translate and simplify requirements 
• Lead collaboration between the stakeholders and subject matter experts to facilitate and deliver agreements on requirements 
• Build business cases with clear emphasis on the impact on the organisation and client business operations, systems and technologies, including articulating support for the client’s digital adoption journey
• Build strong stakeholder relationships to act as central liaison between end-users, technical analysts, consultants, and client organisations, including to analyse and resolve business problems and provide recommendations
• Ad-hoc requests for information and analysis
• Responsibility for deploying functional solutions, including creating test plans, test cases & compiling results

Experience required:

• Records management experience - experience working on a records management transition project highly desirable 
• At least 2 years experience working as a Business Analyst  
• Strong experience (5 years +) working in complex customer service delivery organisations with digital delivery context, knowledge management, employee development and quality assessment will be highly regarded. 
• Demonstrated high level experience in delivering Business Specification, Workflow Diagrams, Business Processes Business Case, and ROI Analysis documents. 
• Demonstrated strong knowledge and application of analysis techniques including process engineering, user journey mapping, gap analysis, business scenarios, data analysis and impact assessments. 
• Demonstrated experience at managing and delivering projects according to project management methodology. 
• Agile or other relevant process optimisation and data modelling skills/qualifications will be highly regarded.

If you have the above experiences and would wish to apply, please send an updated resume to Gemma Bilboe at gbilboe@charterhouse.com.au