Business Analyst - Salesforce

Job details

Location: NSW - Sydney
Reference: Ad-29003
Posted: 3 months ago

Job description

Our NSW Government client are currently seeking multiple Business Analysts to assist in a large-scale Salesforce implementation program. You will bring innovative ideas and approaches to the analysis of business issues and the delivery of solutions, utilising the latest Salesforce technology, to enable a greater customer experience. 

  • Initial 6 month contract
  • Sydney CBD based with some travel to Gosford required 
  • Multiple positions available

Key Responsibilities:

  • Liaise and work with stakeholders to elicit requirements and propose solutions to fulfil key business requirements
  • Define and document use cases, user stories, business rules, wireframe designs and process models
  • Facilitate workshops for requirements gathering and document future state design requirements in conjunction with stakeholders. 
  • Prepare test cases and assist in testing as required
  • Prepare training materials as required
  • Assist the management of risks in projects 
  • Provide guidance and assistance to other BAs (particularly business BAs) as needed

To be successful, you will need:

  • At least 5 years working experience as a technically-oriented Business Analyst in significant application development projects
  • Experience in analysis of requirements and related Business Analyst activities supporting the implementation of Salesforce 
  • Demonstrated business processes definition and diagramming experience
  • Demonstrated ability to work closely with business stakeholders across all levels
  • Previous Government experience desirable
  • Demonstrated experience with Agile methodology-based projects 
  • Excellent written and verbal communication skills

If you have the above experiences and would wish to apply, please send an updated resume to Gemma Bilboe -