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Change Coordinator

Job details

Location: NSW - Sydney
Discipline:
Reference: Ad-30072
Posted: about 1 month ago

Job description

Our NSW Government client are currently seeking a Change Coordinator for a large program of work to support the delivery of successful Customer Experience (CX) and Human Centred Design (HCD) initiatives across the organisation. 

  • Parramatta Location
  • Initial 6 Month Contract 
  • Must have HCD/CX experience 
  • $55 - $60 per hour, depending on experience 

Key Responsibilities:

  • Support the development and implementation of plans for assigned initiatives, including business readiness assessments; stakeholder assessments; stakeholder engagement; capability development, training and coaching; conducting engagement and training workshops; post implementation support; and ongoing change analysis measurement
  • Support the formation of business partnerships with stakeholders and customers to optimise the effective implementation of assigned projects 
  • Monitor, review and analyse systems and databases to generate reports that provide accurate advice and information for staff, customers, management and external agencies
  • Champion the use of new and/or updated technology applications, systems, procedures and organisational methods to deliver an efficient and effective service
  • Identify and assess risk, and propose and evaluate risk mitigation strategies

If you have the above experiences and would wish to apply, please send an updated resume to Gemma at gbilboe@charterhouse.com.au 
 

This job has expired!