Job details
| Discipline: | |
| Reference: | Ad-42010 |
| Posted: | over 4 years ago |
Job description
Client
A widely known private health organization that supports its patients extensively and has a training environment that is happy to take on an experienced collections officer with perfect communication skills to join their AR team for a short period of time.
The Role
They are in urgent need of temp staff for 4 months starting ASAP to help with debt backlog. As it’s a health organization, they are looking for candidates with sector experience and is ideally familiar with health funds.
Duties:
- Manage debt collection activities and mitigate risks associated with non-payment for the debtor ledgers
- Excellent problem-solving skills
- Work with health funds that owe the business considerable amounts of debt
- Follow up on refund checks for patients and clients
- Provide exceptional customer service and assistance to the wider business streams and external customers enquiries
- Identify and escalate issues as required
- Build and maintain relationships with key stakeholders
- Display a proactive approach and drive new ideas Credit Officer
- Develop strategies and action plans to meet and achieve team targets
The ideal Candidate
- Experience as a collections/credit officer in a hospital or health organization
- Demonstrate great time management skills
- Adaptability
- Perfect communication skills
- Knowledge of health funds and health lingo/terminology
- Work collaboratively with internal and external stakeholders
- Think outside the box and possess strong relationship building skills
Essential skills required:
- Exceptional communication skills
- Previous experience in a similar environment
- Excellent time management skills
- Negotiation, influencing and decision-making skills
If you’re interested in this role, please email Magda at magda@charterhouse.com.au