Credit Collection Officer

Job description

​​​​​​​The company: 
 
My Client is large scale, leading retail group and one of the world’s leading providers of office supplies. They offer a diverse range of products and services including office supplies, promotional products, technology, business services, and other office-related products. They pride themselves on being a company who deliver outstanding results by pushing the boundaries of innovation and creativity.  
 
The role: 

• Looking after a ledger of 400 Accounts worth roughly $4,000,000
• Manage debt collection activities and mitigate risks associated with non-payment for the debtor ledgers  
• Provide exceptional customer service and assistance to the wider business streams and external customers enquiries  
• Identify and escalate issues as required 
• Build and maintain relationships with key stakeholders  
• Display a proactive approach and drive new ideas  
• Develop strategies and action plans to meet and achieve team targets  

The ideal Candidate 
 
The successful candidate will have experience as a Credit Officer or have managed relationships within a credit or similar environment. You will also need to be able to demonstrate great time management skills, be adaptable, work collaboratively with internal and external stakeholders, think outside the box and possess strong relationship building skills.  
 
Essential skills required:  

• Previous experience in a similar environment  
• SAP experience highly desirable
• Microsoft suite - particularly intermediate excel skills   
• Excellent time management  
• Exceptional communication skills  
• Problem solving skills  
• Negotiation, influencing and decision-making skills