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Customer Care Consultant

Job details

Location: NSW - Sydney
Discipline:
Reference: Ad-39088
Posted: about 1 month ago

Job description


About the company

My client is Australia's second largest global insurer and it provides insurance services mainly to Australia, North America, Europe and Asia Pacific region.

About the role

As a Customer Care Consultant, you will be passionate about the financial service industry and also your focus will be providing an excellent service to our customers.

You will be required to:

  • Answering inbound calls and queries from existing and prospective customers and clients. 
  • Utilise product knowledge to respond to any customer or client enquiries
  • Provide accurate information about the business’ products, processes and policies


About you

  • Ability to understand customer’s needs coupled with an interest in finance and a solution focused approach to assist customers
  • Degree qualified and/or Diploma of Financial Services qualifications highly regarded
  • Proven success in a client service-oriented role highly regarded


What next

If you believe you are suitable for this role, please contact Indra Stanley 02 9641 2441 / indra@charterhouse.com.au


 

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