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Customer Care Consultant

Job details

Location: NSW - Sydney
Discipline:
Reference: Ad-23749
Posted: 7 days ago

Job description

About the company
My client is a leading multi-line insurer that serves its customers in global and local markets. It provides a wide range of property, casualty and life insurance products in over 200 countries.
About the role
As a Customer Care Consultant, you will be passionate about the financial service industry and also your focus will be providing an excellent service to our customers.
You will be required to:

  • Answering inbound calls and queries from existing and prospective customers and clients. 
  • Utilise product knowledge to respond to any customer or client enquiries
  • Provide accurate information about the business’ products, processes and policies

About you

  • Ability to understand customer’s needs coupled with an interest in finance and a solution focused approach to assist customers
  • Degree qualified and/or Diploma of Financial Services qualifications highly regarded
  • Proven success in a client service-oriented role highly regarded

What next
If you believe you are suitable for this role, please contact Indra Stanley 02 9641 2441 / indra@charterhouse.com.au