Job details
| Discipline: | |
| Reference: | Ad-50766 |
| Posted: | about 3 years ago |
Job description
About the Role
Seeking high performing candidates who would like to join a retention team. This role would be suitable for someone looking to build on their career within Life Insurance.
You will have a diverse range of duties some of which are listed below;
- Inbound and outbound calls and queries from existing customers
- Manage customer enquiries
- Build relationships with both clients and customers
- Provide accurate, valid and complete information
- Handle complaints, provide appropriate solutions and alternatives
- Conversations around life insurance
If you have proven customer service experience in a call-centre or retail with strong communication skills and attention to detail, this could be the right role for you!
About You
- Previous retail or customer service experience
- You will be a natural communicator who enjoys talking to customers to understand their needs and provide exceptional customer service
- Demonstrated professionalism and a strong customer service ethic
- A genuine passion for customer service
- Excellent problem-solving ability
- Attention to detail and accuracy
Unfortunately, NO WHV may apply for the position as it is a Full time Permanent role only Australian Citizen will be considered. There will be a background check for the successful candidate
What next
If you believe you are suitable for this role please apply!