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Customer Service – Pharmaceutical Company

Job details

Location: NSW - Sydney
Discipline:
Reference: Ad-20564
Posted: about 1 month ago

Job description

About the role

This leading Pharmaceutical company are seeking a customer service representative to work in this small fun and bubbly team.  You will be working in a fast-paced environment and need to be able to liaise with people at all levels.
 
Key Responsibilities:

  • Customer liaison
  • Ensure accurate and timely dispatch of all orders to maintain efficient sales process
  • Order processing including following up orders
  • Setting up new accounts
  • Handling complaints
  • Liaising with the warehouse and couriers
  • Administration and Data Entry  

About you 

  • The ideal candidate will have experience working as a Customer Service representative with a Pharmaceutical or Medical Devices Organisation.
  • Have dealt directly with sales representatives and Managers
  • Must have had experience with a CRM
  • Must have worked to tight deadlines and is proactive
  • A team player
  • Excellent verbal communication skills
  • Previous sales order entry application use
  • Customer Focus
  • Good attention to detail
  • Critical thinker who is solution orientation  

 

How to apply 

To be considered for this role please contact Naomi Hanley -Director Professional Support on 02 9641 2413/ naomih@charterhouse.com.au  Or click on Apply now!