Job details
Discipline: | |
Reference: | Ad-22807 |
Posted: | over 5 years ago |
Job description
About the role
I am currently looking for an experienced Customer Service candidate with exceptional communication skills. This is a full time position based in the CBD working 8am–5.30pm Monday – Friday. This position is being offered as a 6 month fixed term contract and due to start next week.
Duties will include:
- Answering all incoming calls
- Responding to all email enquiries
- Resolving any issues on the phone
- Forwarding calls through to be escalated
- Administration
- Monitor incidents and requests
I am looking for candidates with the following experience:
- Customer service experience
- Call centre experience (not essential)
- Excellent communication skills
- Can-do, proactive attitude
- Ability to multitask and think on your feet
Please apply now and reference job number: JN-159808