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Customer Service Officer – Temp to Perm

Job details

Location: VIC - Melbourne
Salary: $60K package
Discipline:
Reference: Ad-20460
Posted: 3 months ago

Job description

Join this Australian based utility tech company, located in the heart of Melbourne’s CBD, as their customer service officer, with an immediate start to take on 3 month role with the view to go permanent.   
 
Reporting into the Customer Service Manager with providing a diverse range of duties which include;

  • Resolve product or service problems
  • Manage large amounts of incoming calls
  • Build sustainable relationships
  • Provide accurate, valid and complete information
  • Handle complaints, provide appropriate solutions and alternatives
  • Resolve customer complaints via phone and email.

 
If you have proven customer service experience, a strong attention to detail, able to prioritise your day and have strong communication skills then this is the job you have been waiting for.