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Customer Service Officer

Job details

Location: VIC - Melbourne
Discipline:
Reference: Ad-24982
Posted: 27 days ago

Job description

  
Join this Australian based utility provider, located in the heart of Melbourne’s CBD, as their customer service officer, with an immediate start. 

  
Reporting into the Customer Service Manager with providing a diverse range of duties which include; 

  • Resolve product or service problems 

  • Manage large amounts of incoming calls 

  • Build sustainable relationships 

  • Provide accurate, valid and complete information 

  • Handle complaints, provide appropriate solutions and alternatives 

  • Resolve customer complaints via phone and email. 

  
If you have proven customer service experience, strong attention to detail, ability to prioritise your day and have strong communication skills then this is the job you have been waiting for.  
  

**Please note, no Working Holiday Visa’s will be considered for this role**