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Customer Service Officer

Job details

Location: VIC - Melbourne
Discipline:
Reference: Ad-20654
Posted: 5 months ago

Job description

Do you enjoy helping customers? Do would want a foot in the door with a leading Australian utility provider?

Details
An Australian based utility tech company, and is facing continuous growth. They are looking for a new member that will have the same values.

Description
In this role you will work alongside the Customer Service team in providing excellent service to new and existing customers, including:

  • Resolve product or service problems
  • Manage large amounts of incoming calls
  • Build sustainable relationships
  • Provide accurate, valid and complete information
  • Handle complaints, provide appropriate solutions and alternatives
  • Resolve customer complaints via phone and email.

Profile
To be a successful applicant for this role, you should be able to demonstrate:

  • Great communication skills both verbal and written;
  • Ideally experience in a similar role;
  • High attention to detail;

 
 

This job has expired!