Dispute Resolution Specialist

Job description

• Parramatta
• Up to $ 150k + super
• Initial 1 year contract

 
NSW Government Agency is looking for a Dispute Resolution Specialist to join their team in Parramatta. You will support the effective customer dispute resolution strategy
 
Role scope:

• Provide high quality customer support with Worker’s Compensation
• Acquire specialist knowledge to deliver efficient customer dispute resolution.
• Internal communication and team coordination for desirable outcome.
• Create quality reviews of liability and work capacity disputes within the time constrain.
• Maintain positive relation with external stakeholders.
• Provide feedback to staff.
• Communicate information with internal and external stakeholders on precedents and emerging trends to ensure they act consistently.

 
About you:

• Experience in a similar capacity in Worker’s Compensation
• Ability to work autonomously and at a fast pace.
•  Excellent team management skills.

 
Apply:
Please apply by following the link. For more information.
 
Please contact Poppy Robinson on 02 9641 2461.