Help Desk Analyst

Job details

Location: VIC - Melbourne
Reference: Ad-45121
Posted: about 1 year ago

Job description

​​​​​​​About the role
As a Customer Care Consultant, you will be passionate about the financial service industry and also your focus will be providing an excellent service to our customers.

You will be required to:

  • Answering inbound calls and queries from existing customers and clients 
  • Utilise product knowledge to respond to any customer or client enquiries
  • Provide accurate information about the business’ products, processes and policies

About you

  • Exceptional attitude, communication and interpersonal skills
  • Previous experience in Banking/Financial services
  • Customer Service experience preferred
  • A keen problem solver with creative outlook to solving issues
  • Customer centric individual keen to help the customer or client at all times.
  • Knowledge in Microsoft Outlook and Calendar

What next
If you believe you are suitable for this role and you genuinely enjoying helping people, please contact Chloe Sumner at

This job has expired!