Job details
| Discipline: | |
| Reference: | Ad-40936 |
| Posted: | over 4 years ago |
Job description
- Senior Manager – IT Service Delivery
- Lead Transformational Change + Drive Automation / Change
- Sydney
The following skills/experience are essential for the position
- Assess processes and re-define processes within service delivery
- Drive automation processes
- Produce service delivery roadmap
- Responsible for IT Service Operations, Service Desk and End User Support services
- Lead a team of senior managers
- ITIL service management framework
To succeed in this role you will have:
- Proven experience driving transformational change within IT service delivery
- Experienced leading and developing technical and operational teams
- 24x7 support experience
- ITIL (Service Management)
- Strong stakeholder engagement skills, including the ability to influence at a Senior level