Job details
| Discipline: | |
| Reference: | Ad-22686 |
| Posted: | over 5 years ago |
Job description
Our client the NSW Government is looking for a strong Administrator with a Service Coordinator background to join a high performing team on a contract until January 2019 in their Parramatta office.
As a Service Coordinator you will be responsible for managing maintenance and repair request including booking, tracking and following up Work Orders. This is a fast paced and high-volume role, so you will need to have worked in a Service Coordinator role previously. In addition to booking Work Orders you will need to track progress and run reports on active jobs, so the ideal candidate will have a high attention to detail and intermediate to advanced Excel skills.
Responsibilities:
- Capture and update customer and property systems data
- Interact with customers and process Customer Service Request
- Day to day contract activities for Meter Exchanges and Call out work orders
- Facilitate meter exchange contract services
- Analyse Meter Exchange work orders as requested
- Complete projects to improve work processes
- Apply policies and follow standard operating procedures for work activities
- Work in a team environment
- Use initiative to resolve issues
- Communicate with team and customers
- Contribute to the work of the team
- Work safely
- Process financial transactions
- Participate in personal development to improve skills and performance
- Work with various Systems Programs and Applications
If you feel you fit the above criteria, please select ‘’Apply Now’’ or contact Jessica Vrtaric on 9641 2447 or jessica@charterhouse.com.au