|Location:||VIC - Melbourne|
|Posted:||8 months ago|
Due to growth, a fantastic opportunity has become available for a snr scheduler, working for one of Australia’s leading utilities firm, Initially a 12 month contract. Reporting into the Service Delivery Manager to ensure efficient management of new connections for customers and managing a team of seven.
Key duties include; training consultants on all processes and provide support to the new connections team, resolve escalations from customers, prepare reports of KPI’s, provide a high level of stakeholder engagement as scheduling processes are developed and streamlined, analysing data and operating a budget
To have the opportunity to take on this 12 month contract, you must have worked in a similar role, along with managerial experience and the ability to implement new processes. It is essential you understand workforce capability and planning To be part of this successful organisation, please apply now.