Team Leader Customer Service/Administration Officer - Sth Melbourne location

Job description

Join this leading, growing financial services firm located in Sth Melbourne.  Working in a fast-paced team environment where no two days will be the same.  This is a fantastic opportunity for someone who has 3-5 years Call Centre experience and has acted as a 2IC to a Team Leader and would love to take the next step.  Fantastic benefits and a great working culture will be offered to the successful candidate.  

Reporting to the Operations Manager you will be responsible for driving and improving performance, train, develop and motivate the team, ensuring workload is allocated and answering any customer queries that get escalated, along with general reporting for their clients.

You must be mature minded, with a flexible and willing attitude.  Previous solid experience in a similar role is essential in order to be considered.

If you have a strong attention to detail, able to prioritise your day and have strong communication skills then this is the job you have been waiting for.