Application Support Analyst - Trading

Job description

• Excellent opportunity to grow in a production environment
• Must have Unix / Windows / Powershell skills 
• Great company - Values & benefits

This position is responsible for root cause analysis of major incidents and resolving issues escalated from the Trading Application Support team

Responsibilities

• Take ownership of operational live service issues and drive their resolution in order to reduce the number of recurring technical issues
• Managing project enhancements to existing IT enterprise software
• Managing and reviewing problems throughout their life-cycle
• Liaise with external vendors to implement ‘best practice’ policies, resolve issues and manage software updates to the latest stable versions
• Help implement and support automated deployment pipelines for our application services, based on version-controlled configuration, orchestration tools and automated deployment.
• Analyse, plan and implement improvements to support and business processes · On-board new applications and integrate them into the operations architecture
• Plan, execute and review platform maintenance tasks and deployments between IT and development teams.

Competencies
To be successful in this role , you should have been in a similar role for at least 2/3 years

Essential:

• Solid POWERSHELL scripting skills / experience – MUST HAVE
• Knowledge of Microsoft Windows Server & Linux
• Knowledge of Red Hat Linux
• Experience of supporting .Net applications
• Excellent oral, written and presentation skills
• Good understanding and working knowledge of ITIL
• Service management framework (incident, problem, change management).

Desirable:

• Experience in administering any of the following software solutions : Jira; Geneos, AppDynamics
• Knowledge of Market Data
• Knowledge of automation tools and methodologies
• Experience of working within financial industry

 Please apply here or send me your updated cv at marianne@charterhouse.com.au