Job details
| Salary: | $30.00 per hour + Super |
| Discipline: | |
| Reference: | Ad-12018 |
| Posted: | about 6 years ago |
Job description
Do you have a HR/ Finance background? Excellent Customer Service Experience? We are looking for call centre operators now!
A prominent government client is looking for excellent call centre operators or candidates with customer service backgrounds to join for a 6-month contract based in Parramatta.
THE ROLE:
- Deliver high level of customer service and advice onHR related queries
- Resolve issues and problem solve when required
- Escalate issues when required
- Ability to understand client needs and empathise when needed
Hours of work:
Shift rosters will be 8 hrs between 6am-7.30pm. candidates need to be open to 6am-7.30pm Non-Negotiable 8 hr shifts.
REQUIREMENTS:
- Proven excellent customer service
- Ability to work in a fast-paced environment
- Excellent communication skills both oral and written
- Ability to handle customer inquiries promptly and courteously while maintaining confidentiality and using discretion in the performance of all duties
- Knowledge or experience in dealing with HR queries is ideal but not critical
- Prior experience within the government sector would be ideal
If you are IMMEDIATELY AVAILABLE and actively seeking your next role in Customer Service or Call Centre than this is an excellent opportunity for you! Please submit your CV by hitting the “Apply Now”!!