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Contact Centre Representatives x 10

Job details

Salary: $68,000 package + Bonus - Pro-ra
Job Type: Permanent
Discipline:
Reference: 100306
Posted: 18 days ago

Job description

Contact Centre Representatives x 10   

Sydney CBD | Hybrid once competent     

6month Contract | $68,000 package + Bonus - Pro-rata  

 

 

 

Seeking passionate Customer Service Officer to join our team!  

  

 

Responsibilities:     

  • Responding to high volume phone enquiries from new and existing clients   
  • Maintaining call records, databases and system entries   
  • Undertaking necessary checks to ensure given information is accurate   
  • Taking inbound calls regarding applications and deposit/home loan banking products     
  • Responding to all customer enquires through verbal and written communication (case management and chat)     

 

  

You will Ideally have     

  • Minimum 1 years’ experience in Retail Banking contact centre and understanding of home lending     
  • Familiarity in with Genesys Pure Cloud, Dynamic CRM, Data Action and Microsoft Suite would be a bonus     
  • Flexibility to work shifts to support contact centre team operating 8.00am – 8.00pm Monday to Sunday, rotating roster    
  • Must be fully vaccinated      
  •  

  

***Assessment centre on 22nd June, if successful a commencement date of 11th July***   

 

  

Follow links to apply