Contracts Officer

Job description

• Initial 12 & 18 month contract fixed term contract with potential to extend
• Hybrid working, 1 day a week in the office
• Up to $80k+ super

• Support the preparation, review and administration of contracts, working closely with internal stakeholders and legal advisors to ensure all documentation is accurate and ready for execution.
• Build and maintain strong relationships with suppliers, customers and other key stakeholders.
• Respond to customer enquiries and requests via phone and email, ensuring a high level of service and responsiveness.
• Maintain accurate contract, customer and stakeholder records within CRM and document management systems.
• Provide advice and support on emerging issues, service delivery priorities and contract-related matters.
• Identify issues, discrepancies and risks, applying sound judgement to support effective resolution and decision-making.
• Contribute to continuous improvement initiatives, enhancing processes, service delivery and the overall customer experience.

• Exceptional accuracy and precision, with a strong attention to detailed experience working in a highly regulated environment.
• Excellent verbal and written communication skills
• Sound knowledge of legal and compliance requirements
• Strong records management skills, including maintaining accurate customer and contract information within CRM systems