Job details
| Location: | Scoresby |
| Salary: | $30 - $35 per hour |
| Job Type: | Temporary |
| Discipline: | |
| Reference: | 101140 |
| Posted: | over 1 year ago |
Job description
- Previous customer service/ call centre experience is required
- Working in a passionate and collaborative team
- Opportunity to work for a company who are committed to sustainability and building a world that’s safe
Be part of this growing global organisation who are going from strength to strength in their field. Their offices are in the South-eastern suburbs. They are currently working from home and will transition to a hybrid model. You must be able to drive as public transport is not conveniently located.
You will be a part of a collaborative, small knit team and will be working with a hands-on manager who will support you with 121 training and assist with your development. This position is working full-time on a rotating roster.
You will be responsible for:
- Order processing and data entry
- Provide 5* customer service over email and occasionally via phone
- Work collaboratively as a team to reach deadlines
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
To be successful you will have:
- A drive to provide an excellent service
- Customer service experience, either face to face or over the phone
- Drive to succeed and go the extra mile
- Confident picking up computer programmes
- Team oriented approach
- Proficient MS Office Skills
- Ability to work un-supervised and meet deadlines
- Excellent written and verbal communication skills
Benefits:
- A 6-month fixed term contract that could go permanent
- You will be working for an innovative and community focussed organisation.
Please APPLY today or contact Natalie - nchirairo@charterhouse.com.au for a confidential discussion.
At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.