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Customer Service Operator

Job details

Location: Pymble
Salary: $60,000 + Super
Job Type: Permanent
Discipline:
Reference: 98176
Posted: 26 days ago

Job description

  • $60,000 + Super 
  • Pymble - Close to public transport 
  • Growing ASX Listed Company | Great team culture | Progression & Development  

 

My client is looking for Customer Service Super Stars for an immediate start. 

I'm looking for: 

  • Candidates with minimum 1 year’s customer service experience (call centre highly regarded) 
  • Excellent written and verbal communication skills 
  • Right can-do attitude 
  • Strong email etiquette 

 

More about the role 

  • Take ownership of Novated Driver phone and email enquiries to provide accurate and timely resolutions to customers within team KPIs 
  • The timely update of AutoPak, Miles, and Information Management System (IMS) with details of actions, comments and communication as per company policy and procedure  
  • Ability to multi-task in a call centre environment 
  • Ability to remain calm under pressure 
  • Problem Solving 
  • Ability to retain a high level of technical information in order to respond accurately to complex customer enquiries including answering questions relating to Fringe Benefits Tax (FBT) 
  • Take on additional tasks and projects as directed  
  • Liaise with internal departments to provide professional outcome to all customer queries  
  • Take ownership of personal development and customer service core competencies 

 

Contact me for a confidential discussion or email your updated cv to mani@charterhouse.com.au