Process Coordinator / Team Coordinator with ref.

Reporting to the Operational Performance and Improvement Manager, as part of Network Operations

50% Team Coordination:

Pro- actively managing and coordinating appointments, booking rooms, notifying attendees and coordinating materials
Preparing complex correspondence, reports and presentation to a high quality
Coordinate with Internal team to make travel booking (Domestic and International)
Submit Expense reports
Coordinating and reviewing all content that is presented to external customers
General administrative tasks for the travel management, email management, filing, binding, and expense claims

50% Process Coordination:

Maintaining systems and processes for effective operation of the function
Organising and expediting the flow of work through the office and initiating any follow up actions
Organising and maintaining files of correspondence and records and following up on pending matters
Assist with the creation of process and work instructions along with supporting project managers requirements

Candidate requirements:

Candidate must have previous experience as a Team Assistant / Admin or Coordinator
Candidate must have previous experience in process improvement / updating of processes, continuous improvement
Both the admin and process improvement side are of equal importance to the team / role
2 years min experience in a similar role
On the job learning provided, must have learning capability / ability to take direction as well as be self managed
Must have stakeholder management, ability to work as a team and collaborate and excellent communications skills
Experience in Microsoft office - Visio and PowerPoint, or similar process tools

Process Coordinator / Team Coordinator