Business Improvement Analyst - Remote Working

Job details

Location: Melbourne
Salary: $44 - $50 per hour + Super
Job Type: Contract
Reference: V-111148
Posted: about 1 month ago

Job description

Service planning and review process and support with business improvement |  Fully remote working | $44 - $50 per hour + super

About the company:

Join a dynamic team at a regional Local Council in Victoria, where innovation and community focus drive our work. As a Business Improvement Analyst, you'll play a pivotal role in enhancing our organizational processes and services. This fully remote position offers the flexibility to work from anywhere, providing an opportunity to contribute meaningfully while enjoying a healthy work-life balance.

You will be joining the organisational development team and reporting into the Head of Organisational Development.


Key Responsibilities:

Collaborate with managers to map out processes and services across various departments, including libraries, recreation centers, animal collection, rates, roads, and drainage.

Identify opportunities for improvement to streamline services, reduce costs, and enhance the overall customer experience.


  • Experience in workflow or process mapping.
  • Proven project management skills.
  • Background in service excellence, business improvement, or business analysis.
  • Strong written and verbal communication skills.
  • Analytical mindset with a focus on continuous improvement.
  • Familiarity with Business Excellence Framework or lean thinking is advantageous.
  • Local Government experience is preferred but not required.


Opportunity to work with a forward-thinking Local Government organization.

Embrace a culture of innovation and community impact.

Potential for RDOs (Rostered Days Off).


If you are interested in this role please APPLY today.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills, and contributions to the workplace.


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