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Call Centre & Customer Service

Contact Centre Operator

Job details

Location: Newcastle
Salary: $34.59 per hour
Job Type: Contract
Discipline:
Reference: V-128657
Posted: 9 days ago

Job description

Contact Centre Operator 
  • $34.59 per hour + super
  • Initial 6 month contract
  • Full time - 35 hours per week
  • Rotating roster (Mon - Sun, 6am - 10pm)
We are looking for an experienced Customer Service Representative to join a NSW government client based in Newcastle on a 6 month contract.

About the Role
  • Delivering outstanding customer service through clear communication and attention to detail.
  • Utilising intermediate computer skills across various operating systems.
  • Collaborate with team members and other departments to resolve complex issues and improve the customer journey.
  • A strong understanding of confidential information handling, adhering to organizational and legal standards.
Skills & Experience
  • 2+ years of Customer Service experience
  • Strong organisational skills and attention to detail.
  • Intermediate computer skills - proficient in Microsoft Office
  • Excellent written and verbal communication skills.
How to Apply
 
Click APPLY if you are interested!

Please note: Only shortlisted applicants will be contacted.