Technical Process Writer

Job description

Following their consistent organic growth, a mid-size financial services provider is looking to add an experienced Technical Writer to join their ever growing team on a permanent basis. They are looking for an experienced candidate who is able to create technical documents and articulate the information to the technology team to ensure accuracy of product descriptions to drive processes improvement

The Role:

• Develop and write operational procedures and manuals
• Document all processes in flow chart (Visio) and in procedures manual (Word, PowerPoint) in an ITIL framework
• Document design specifications and test processes
• Propose some improvements when efficiency can be increased
• Maintain updates and revisions to technical literature 
• Drive the implementation of change across tech processes

Mandatory requirements:

• 5+ years experience in a similar role as a Technical Writer 
• Experience in greenfield projects coupled with Visio / PowerPoint
• Ability to translate technical concepts to a non technical audience and to simplify complex technical processes
• First-Class Stakeholder Engagement Skills 
• Interest in driving improvement within the technical teams
• Go-getter attitude, ability to work autonomously coupled with being a team player

Please note that this role is on a permanent basis and only candidates based in Sydney with current working rights will be considered. For more details please contact Adam Scanlon at adams@charterhouse.com.au or 02 9641 2458