Professional Support

Account Executive

Job details

Location: Melbourne
Salary: $85,000 package
Job Type: Permanent
Reference: 100223
Posted: 30 days ago

Job description

  • CBD location | Accessibility to public transport 
  • Great working culture | Close supportive team 
  • Hybrid working | Supportive team 


100: Opportunity for an experienced broker to join this people focused insurance brand! 

This opportunity to work with a global business in the Insurance industry who are a multi-faceted business dedicated to protecting Australian professionals. Exciting opportunity to join a stable team with a brand who are going through a growth phase. This opportunity allows you to come into your own navigating your own portfolio and provide a personalized experience to key stakeholders.  

Key Responsibilities: 

  • Assist in the maintenance of you own Brokerage Portfolio 
  • Providing exceptional customer service of those accounts  
  • Production and processing of administration including quotes, invoices, certificate of currencies, wording etc  
  • Maintain oversight of claims experience on own portfolio  
  • Complaints handling and de-escalation  
  • Implement renewal strategies  
  • Maintaining client information on system  
  • Ensuring high level of compliance is maintained in systems  
  • Answering and responding to client queries  

About You: 

  • Must have mandatory Tier 1 Insurance Broking 
  • Ideally minimum 12 months brokering experience  
  • Strong stakeholder management skills - maintaining internal and external relationships 
  • Exceptional interpersonal skills, phone manor and customer service skills  
  • Strong organisation and prioritisation skills 
  • Must be able to work independently, take initiative, be proactive and be a strong problem solver 
  • Effective selling, networking and negotiating skills 
  • High level of computer literacy; Ideally you have salesforce, SAP and excel experience 
  • Must be comfortable having difficult conversations 


  • Flexible Work Arrangements including hybrid working from home model 
  • Accessibility to public transport  
  • Experiencing growth  
  • Supportive, close team who all look after and support each other 

If this sounds like you please APPLY today! 

** Due to the high volume of applicants, only shortlisted candidates will be contacted ** 

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.