Job details
Location: | Sydney CBD |
Job Type: | Permanent |
Discipline: | |
Reference: | 100113 |
Posted: | almost 2 years ago |
Job description
- Sydney CBD
- Reporting to Head of Service Delivery
Leading Finance broker looking for Application Support Manager to work with desktop, infrastructure, communications and information security support teams.
About the role:
- Monitoring and supporting key business applications to ensure uptime and performance are within business SLAs
- Ensuring key business processes (including payments processing, bank statement processing, funding reports) are completed within business SLAs
- Work with application delivery team on handover of new applications, feedback and resolution of issues
- Analyse current processes and interactions for improvements in reliability, error handling and efficiency
- Implement improvements according to prioritised pipeline
- Make recommendations on improvements including new technologies and processes
- Provide training and coaching where required
- Monitor, provide 2nd and 3rd level support, troubleshoot and continuously improve the application landscape, including responding to incidents and alerts
- Work with the Azure development stack, especially Azure Portal Visual Studio, Azure DevOps
- Establish, manage and develop processes to support key applications including monitoring and alerting systems, documentation and support processes
- Assist in the preparation of reports including for audits and performance reporting
- Work closely with the internal Platform Managers and Product Owners from around the business and liaises with external vendor delivery leads for delivery of operational stability and improvements
About you:
- Relevant tertiary qualifications in Computer Science or relevant discipline
- Strong analytical and problem-solving ability
- Strong communication and interpersonal skills
- Proficiency with fundamental front-end languages such as HTML5, CSS3, and JavaScript frameworks such as Angular JS, React, expertise in .Net Framework, .Net Core
Apply:
For more information, please contact Harrison Munro via hmunro@charterhouse.com.au
or 02 9641 2432