Job details
| Location: | Parramatta |
| Salary: | $380 - $400 per day |
| Job Type: | Contract |
| Discipline: | |
| Reference: | V-127158 |
| Posted: | 17 days ago |
Job description
About the CompanyWe are looking for an experienced Call Centre Operator to join a NSW government client based in Parramatta on a 6 month contract.
About the Role
- Answering a high volume of inbound enquiries in a contact centre environment.
- Delivering outstanding customer service through clear communication and attention to detail.
- Utilising intermediate computer skills across various operating systems.
- The ability to handle complex inquiries and adapt to diverse scenarios.
- A strong understanding of confidential information handling, adhering to organizational and legal standards
- 3+ years of experience working in a call-centre environment
- Experience working towards KPIs
- Experience working in government and/or a highly regulated industry
- High technical knowledge - ability to pick up new systems
- Excellent communication skills - verbal and written
- Intermediate computer skills
Click APPLY if you are interested!
Please note: Only shortlisted applicants will be contacted.