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Application Support Engineer

Job details

Location: VIC - Melbourne
Discipline:
Reference: Ad-49939
Posted: 3 months ago

Job description

The Role:

This position is to step into a friendly environment, to support on a BAU basis level 1 – 3 of the business applications. queries. It is a contract position for a community focused organisation based in the Northern Suburbs. This will be an initial 6 month contract with the view to extend, you will be stepping into a strong team culture, to help alleviate the current teams to work on internal projects.

Key Responsibility: 

  • Take care on day to day level 1 – 3 of the internal applications
  • Working with the ticketing system and escalations of what is deemed to be appropriate for the Applications team.
  • Work with industry specific application, ERP and CRM support
  • Speaking with end users Via email and over the phone
  • Maintain and administer systems
  • Strong stakeholder engagement in dealing with end users


About you:

  • 2+ years experience in a similar role and show commitment to a contract position
  • Knowledge of different ERP an CRM systems, supporting, maintaining and administering
  • Previous experience with Power BI
  • Familiar with SQL and able to write queries
  • Previous skills analysing data
  • Eager to learn new bespoke systems
  • Experience working with ticketing systems
  • An approachable individual that is dedicated to providing friendly customer service/support as well as willing to go the extra mile
  • Exceptional interpersonal and communication skills


Benefits: 

  • Walking distance from the train station, in a great location!
  • Free Onsite parking
  • 6 month contract which may extend depending on scope of work
  • Collaborative team, high performing team
  • Currently full time working from home

Please note you will need to obtain a police check for this role before starting.


Please APPLY today or contact Jessicah@chaterhouse.com.au for a confidential discussion.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.

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