Application Support Engineer

Job description

The Role:

This position is to step into a friendly environment, to support on a BAU basis level 1 – 3 of the business applications. queries. It is a contract position for a community focused organisation based in the Northern Suburbs. This will be an initial 6 month contract with the view to extend, you will be stepping into a strong team culture, to help alleviate the current teams to work on internal projects.

Key Responsibility: 

• Take care on day to day level 1 – 3 of the internal applications
• Working with the ticketing system and escalations of what is deemed to be appropriate for the Applications team.
• Work with industry specific application, ERP and CRM support
• Speaking with end users Via email and over the phone
• Maintain and administer systems
• Strong stakeholder engagement in dealing with end users

About you:

• 2+ years experience in a similar role and show commitment to a contract position
• Knowledge of different ERP an CRM systems, supporting, maintaining and administering
• Previous experience with Power BI
• Familiar with SQL and able to write queries
• Previous skills analysing data
• Eager to learn new bespoke systems
• Experience working with ticketing systems
• An approachable individual that is dedicated to providing friendly customer service/support as well as willing to go the extra mile
• Exceptional interpersonal and communication skills

Benefits: 

• Walking distance from the train station, in a great location!
• Free Onsite parking
• 6 month contract which may extend depending on scope of work
• Collaborative team, high performing team
• Currently full time working from home

Please note you will need to obtain a police check for this role before starting.


Please APPLY today or contact Jessicah@chaterhouse.com.au for a confidential discussion.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.