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Professional Support

Customer Service Administrator

Job details

Location: NSW - Sydney
Discipline:
Reference: Ad-53249
Posted: about 2 months ago

Job description

About the Role:

  • Enter and process incoming customer orders
  • Take calls, answer emails and process requests during stated Work Hours
  • Resolve any issues and/or escalate to the Manager
  • Take all reasonably practicable steps to maintain the health and safety of yourself and others, and to minimise risks
  • Follow company policies, procedures and reasonable instructions at all times


The perfect person will have:

  • Strong initiative and enthusiasm
  • Ability to think on your feet in order to resolve problems efficiently
  • Quick to pick up new processes
  • Willingness and aptitude to learn new procedures and product information
  • Strong work ethic
  • Ability to work under pressure and effectively prioritise work
  • Excellent verbal communication skills and interpersonal skills
  • Intermediate MS Office literacy
  • Attention to detail
  • Strong understanding of administration procedures e.g. ordering, receipting, invoicing,
  • Ability to work as a team
  • Experience or passion for the IT industry


About the Company:
This is an Australian owned IT distributor based in the Sutherland Shire in beautiful, brand new, modern offices. They offer perks and benefits which are un-heard of in this space. Examples of company benefits include:

  • Brand new, onsite Gym
  • On site child care during school holidays
  • Free lunch every day – choose from a huge range of food, or tailor to your requirements
  • State of the art, modern office equipment e.g electric desks
  • Friendly team with regular social events
  • Free on site parking
  • Company bonuses and/or incentives