Scheduling Administrator

Job details

Location: VIC - Melbourne
Reference: Ad-37587
Posted: 11 months ago

Job description

Working for a National Utilities provider in the delivery of all administrative functions connected with the scheduling and dispatch of all field services activity to technicians.

Please note – candidates must have no work restrictions. No working holiday visa’s will be accepted for this role.

Key responsibilities

  • Optimise field service work, planning and allocating jobs to be logistically sound, efficient and an effective use of resourcing.
  • Attend to day to day rescheduling to cover unplanned leave and changes in resourcing availability.
  • Managing client stakeholder conversations in compliance with direct client guidelines ensuring a positive end customer experience.
  • Participate actively in problem solving and finding solutions for scheduling difficulties and challenges in consultation with and support from Work Force Controller and other stakeholders.
  • Day to day liaison with field resources and supervisors as well as client stakeholders, responding to enquiries and feedback in a prompt, efficient and supportive manner.
  • Respond to email enquiries requesting job status updates, urgent scheduling requests and escalations.

To be considered for this role:

  • Minimum of 2 years relevant experience in an logistical role. 
  • Good organisational and communication skills
  • Ability to work in a fast moving, highly compliant environment
  • Prioritisation and time Management skills
  • Proficient in Microsoft applications
  • Experience with other system applications
  • Demonstrable skills in building/maintaining relationships with supplier/stakeholders
  • Efficient and accurate data entry skills
  • Solid computer literacy – above average competency with Microsoft suite of products such as Word, Power point and specifically Excel.

This job has expired!