Receptionist

Job description

• Greet and assist clients and visitors in a friendly, professional, and efficient manner, ensuring all inquiries are handled promptly and accurately.
• Answer and direct incoming calls, take messages, and manage inquiries in a courteous and professional manner.
• Manage and coordinate appointments for staff, ensuring smooth scheduling and follow-up.
• Provide general administrative support, including filing, data entry, document preparation, and assisting with day-to-day operations of the office.
• Work closely with various team members, providing assistance where required and supporting the smooth functioning of the business.
• Help prepare client communications and documentation as needed, ensuring a high level of accuracy and professionalism.
• Ensure the front desk and office areas are kept tidy and organised, contributing to a positive working environment for the team.

• At least 1 year of experience in a receptionist or front-of-house role. Previous experience working in an office-based environment is essential.
• Experience in the accounting industry is highly beneficial, as familiarity with the sector’s terminology and client expectations will be an asset.
• Knowledge of ASIC and ATO procedures is a definite advantage, as the role may involve tasks related to government filings and communications.
• Strong interpersonal and communication skills – the ability to interact confidently and professionally with both internal teams and external clients.
• A vibrant, bubbly, and approachable personality – as the face of the office, we’re looking for someone who is warm, welcoming, and able to make people feel at ease.
• A proactive “can-do” attitude – the ideal candidate will take the initiative, thrive in a busy environment, and always be ready to assist.
• Strong organisational skills – ability to manage multiple tasks efficiently while maintaining a high level of accuracy and attention to detail.

• A dynamic and collaborative work environment – an excellent opportunity to be part of a supportive team where you’ll gain valuable exposure and experience.
• As a forward-thinking firm, they embrace innovation and continuously seek smarter ways to work. You'll be exposed to modern tools, streamlined processes, and a business culture that welcomes new ideas.
• Work alongside approachable leaders who are genuinely invested in your growth, wellbeing, and long-term success.
• With a mix of client-facing tasks, administrative coordination, and day-to-day office support, no two days will feel the same — keeping your role varied and rewarding.
• The belief in celebrating wins and having fun along the way. Enjoy birthday days off, and social interactions that bring everyone together.