Job details
Discipline: | |
Reference: | Ad-21462 |
Posted: | over 5 years ago |
Job description
You will be supporting users and be the first point of contact for Level 1 & 2 IT related issues on an initial 3 month contract. You will be taking ownership of customer queries and resolving them in a timely manner whilst escalating deeper technical issues as appropriate. This is a diverse role where you will be supporting all levels of personnel via phone, email and face to face.
Essential Skills:
- 2+ years experience in a similar role and show commitment to a contract position
- Experience in supporting modern workplace technologies; Microsoft, Windows 7 and Windows 10, Virtual machines, Microsoft applications including Office suite and supporting remote devices.
- Experience working with call logging systems
- An approachable individual that is dedicated to providing friendly customer service/support as well as willing to go the extra mile.
- Comfortable working with an open door policy and following up on resolutions
- Exceptional interpersonal and communication skills.
What’s on Offer:
- Work in a welcoming office environment based in the South Eastern Suburbs
- Onsite parking/ close to public transport
- Great exposure working with a specialist organisation
If this sounds like you, APPLY NOW!