Job details
| Location: | Scoresby |
| Job Type: | Temporary |
| Discipline: | |
| Reference: | 97985 |
| Posted: | over 2 years ago |
Job description
- Global brand - Financial Services
- Immediate start, possible long term/ongoing contract
- Work from Home / In office / Flexible shift patterns
This well know global company with offices based in the Eastern Suburbs of Melbourne have an opening for a Collections Specialist to join their team. The role requires an individual with at least 1 years experience in a similar role in a high volume / call centre environment ideally with customer collections.
Key responsibilities will include;
- Managing high volume inbound and outbound calls
- Exploring options regards customer account arrears to minimise loss/escalation
- Passing on debts for escalated / legal action where necessary
- Maintain records, documents and other administration duties
Skills & Experience
- Call centre collections experience
- Ability to build rapport and communicate professionally with customers and internal stakeholders both written and verbally
- Excellent accuracy and time management skills
- Financial Services experience (desirable)
Culture and Benefits
- Well-known global brand
- Be part of a collaborative and supportive team
- Full training and coaching
- Flexible shift work patterns to suit your life
How to Apply Click APPLY or contact Patrick Leahy on 0431818676 for a confidential discussion, please leave a voicemail with your full name and contact number if I do not answer.