Job details
| Location: | Macquarie Park |
| Salary: | $70000 - $73000 per annum |
| Job Type: | Permanent |
| Discipline: | |
| Reference: | V-140675 |
| Posted: | about 8 hours ago |
Job description
Credit Collector | Macquarie Park/WFH | $73k + Super + BonusAn established and well-regarded business is seeking an experienced Credit Collector to join their Head Office. Reporting to the Credit Team Leader, this role plays a key part in managing a large ledger and driving strong collection outcomes while maintaining excellent customer relationships.
The role
- Managing daily outbound collection activity via telephone and email
- Investigating and resolving customer disputes promptly
- Accurately updating account records and entering detailed system notes
- Implementing and managing effective collection strategies
- Identifying potential issues ahead of month-end and escalating where required
- Liaising with internal stakeholders
- Assisting with end-of-month processes, including additional hours where required.
- Proven experience in a high-volume credit/collections or accounts receivable role
- Strong reconciliation skills
- Experience working with ERP systems
- Intermediate Excel skills
- Excellent verbal and written communication skills
- High attention to detail and strong organisational ability
- The ability to manage difficult conversations professionally and confidently
- Resilience and tenacity in achieving collection outcomes
- A proactive, solutions-focused mindset
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