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Professional Support

Customer Service Advisor

Job details

Location: Strathfield
Salary: $55-65K + super
Job Type: Permanent
Discipline:
Reference: 100710
Posted: about 2 months ago

Job description

  • Strathfield location
  • $55-65K + super
  • ASAP Start

 

About the role:

As the Customer Service Advisor, you will maintain and develop relationships with your clients and candidates. As well as managing client bookings, you will also coordinate the office and provide administrative support to the team. This role would be suited to someone who is looking to kick start their career in Customer Service/ Administration and a corporate office environment. 

 

This would also suit someone who has experience in rostering/reservations in Retail/Hospitality. 

 

Due to the nature of the work and the role being within the Healthcare industry, this role will require shift work with the following shifts: 

  • 6:00am-4:30pm 
  • 10:00am-6:30pm

 

To be considered for this role, you must be fully vaccinated. 


Duties within the role:

  • Assist with incoming customer/client support enquires
  • Manage candidate shifts and employment.
  • Constant communications between candidates, clients and office staff, regarding shift confirmation, post shifts and any other relevant information to be passed on.
  • Handle complaints and issues that may arise with allocated candidates.
  • Liaise with facility team leader for inductions of new candidates with facilities.
  • Screening of Candidates.
  • Interviewing candidates 
  • Acting as the point of contact with clients
  • Compliance Administration


Preferred Essentials:

  • A minimum 1 years’ experience in administration or customer service
  • Ideally have previous experience in recruitment.  
  • Experience working in support work would be an added advantage.
  • Strong computer literacy, attention to detail and time management is a must.
  • Good interpersonal skills, outgoing, friendly and able to engage with a range of people.


What’s next:
If you believe you are suitable for this role, please apply now or contact Katie Rushworth for more information katie@charterhouse.com.au