Job description
Sales CoordinatorWe are looking for a motivated and customer-focused Sales Coordinator to join our team. In this role, you’ll be the first point of contact for potential and existing customers, building strong relationships while driving sales and supporting our service operations.
What you’ll be doing:
- Engaging with potential customers over the phone to promote our products and services
- Asking the right questions to uncover customer needs and keep conversations flowing
- Listening carefully to customers to build trust and encourage repeat business
- Recording and maintaining accurate customer information, purchases, and payment details
- Staying up to date with our product range and keeping customers informed about new offerings
- Scheduling technician service calls in coordination with our Service team
- Answering product-related questions and providing solutions to customer needs
- Meeting and exceeding sales targets
- Assisting with ad hoc administrative and support tasks as required
- Previous industry experience is a plus, but not essential
- Strong communication skills and a genuine passion for sales
- Creative thinking and problem-solving abilities
- Proficiency in Microsoft Word and Excel
- Experience using Salesforce (advantageous, but not required)
- Patience, resilience, and the ability to engage customers in meaningful conversation
- Proven sales ability and a customer-first mindset
- Excellent interpersonal skills, with the ability to build strong internal and external relationships
- Ability to manage rejection, work under pressure, and juggle multiple priorities effectively