Application Support Analyst - Unix /Windows/ SQL

Job details

Location: NSW - Sydney
Reference: Ad-50160
Posted: 5 months ago

Job description

The Trading Application Support team is an integral part of the wider IT Production department

Role and Responsibilities:

  • Using the client support model, ensure maximum availability and performance of the company’s trading applications across web, mobile and API channels;
  • Provide 1st and 2nd line support for the trading platforms;
  • System monitoring with real time monitoring tools. (Nagios, Splunk, AppDynamics, Geneos and Bespoke tools);
  • Provide proactive and reactive support to application and operational issues across both production and non-production environments;
  • Proactively fix support issues, provide or suggest remedial actions or route issues to developer for remediation;
  • Review and implement improvements to support process and monitoring where appropriate, as well as ensuring operational documentation is maintained;
  • Plan, execute and review maintenance tasks and deployments between IT and development teams;
  • Shifts on a weekly rotational basis – this will include some weekend on call work, rotated through the team;

Key skills

  • Self-starter with passion for IT
  • Experience of IT Support
  • UNIX/ Windows /Sql


  • Experience with supporting applications (Java, .NET, Apache, IIS);
  • Knowledge of Red Hat Linux (or others Unix flavours) including scripting
  • Knowledge of Microsoft Windows Server.

Please apply here or send me your cv at


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