Customer Service Officer – Global Organisation

Job details

Location: VIC - Melbourne
Reference: Ad-48925
Posted: 8 months ago

Job description

About the Role  

Be part of this global organisation who is going through growth and going from strength to strength in their field. Conveniently located in South Eastern Suburbs where you will be working within their customer service team who provide on going training and development in their people. Reporting to the Customer Service Manager with an immediate start temporary view to permanent. You will be surrounded by a collaborative working culture which will see you working effectively across the different business units bringing your communication and interpersonal skills.  

Responsibilities include:   

  • Coordinating the technical staff activities nationally
  • Planning the workload of their technical staff
  • Ensuring customer’s requirements are met in agreed SLA’s
  • Delivery of an excellent level of client liaison
  • Processing invoices
  • Raising Purchase Orders
  • Reporting
  • Maintenance of databases

Key Skills:   

  • Strong customer focus
  • Strong interpersonal skills
  • Ability to perform multi-task
  • Effective communication skills
  • Previous solid experience in a customer service/administration role  

Previous solid experience in a customer service/administration role is essential to hit the ground running. If you have a strong attention to detail, able to prioritise your day and have strong communication skills then this is the job you have been waiting for.


You will have the opportunity to be part of a passionate and collaborative team and an organisation who is global and offer career growth and development.

Please APPLY today

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.

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