Desktop Support Officer

Job description

The Role: 

You will be joining community focused organisation who are seeking someone with a strong background within Desktop space and is able to work to support level 2 BAU queries as well as split your time across a hardware refresh project. This is an exciting position to join and friendly and engaging team on as a Desktop Support Officer on an initial 3 month contract based in the Inner East

Key Responsibility: 

• Take care on day to day BAU on the Desktop – level 2
• Take part in projects
• Strong stakeholder engagement in dealing with end users

About you: 

• 3+ years experience in a similar role and show commitment to role
• Experience in supporting modern workplace technologies; Microsoft, Windows 7 and Windows 10, Virtual machines supporting remote devices
• Broad knowledge of networking
• Experience with SCCM, Active Directory, Exchange
• Knowledge of Dell laptops and Workstations
• Ability to get to the root cause of an issue, use initiative and research if you need additional information
• Ability to work autonomously within the role
• Able to communicate in laments terms to non technical stakeholders
• An approachable individual that is dedicated to providing friendly customer service/support as well as willing to go the extra mile

Benefits:  

• Walking distance from the train station, short walk from free all day parking
• Collaborative team, high performing team
• Flexible hours

Please note you will need to obtain a police check for this role before starting.

Please APPLY today or contact Jessicah@charterhouse.com.au for a confidential discussion.

At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.