Infrastructure Cloud Engineer

Job description

Role Purpose

This role will be within the Cloud and Infrastructure team to design, support and manage Infrastructure services to meet our client’s business requirements. You will be part of a dynamic and agile team supporting a fast-paced on-premise/cloud environment that delivers services to a large user base across Australia and New Zealand. You will be providing a mixture of 2nd/3rd level support, preventative support as well as participation in project activities.

Key Responsibilities

• Design and build of virtualized desktop and application environments (Citrix XenApp) on  public and private cloud platforms (AWS & VMware)
• Manage and administer Citrix XenApp environment and emerging
• EUC/workspace technologies
• Experience with designing and migrating workloads and applications into public cloud
• Drive automation/orchestration in cloud/infrastructure services, application packaging with appropriate processes and tools such as Terraform, Packer, Nuget, Scripting etc
• Experience with application deployment, troubleshooting and publishing is an added advantage
• Providing support and maintenance of core infrastructure Services (Active Directory, Group Policies, DFS etc) based on Microsoft technologies
• Ability to multi-task with various infrastructure projects and operational aspects (monitoring, backups, security etc)
• Act as an escalation point for 2nd/3rd level technical support requests and ensure resolution
• Effective  presentation,  documentation  and  communication  skills.
• Mentor and share knowledge with the wider team
• Ensure adherence to our client’s ITSM/ITIL process and procedures

Mandatory Skills
AWS, Citrix XenApp, Microsoft Windows Server and Desktop OS, Microsoft Infrastructure Technologies

Desired Qualifications and Experience

• Bachelor degree in Computer Science or similar
• Certification  and  experience  with  Citrix  XenApp  and  other  remote access solutions
• Experience and certification - Cloud Infrastructure (AWS)
• Experience with Hypervisors (VMware) and storage arrays
• Experience with highly scalable and available Infrastructure Architectures

Skills and Attributes

• Able to work autonomously and deliver to agreed outcomes
• Clear communicator and creative thinker
• Passionate about running and supporting internal IT platforms
• A self-starter who actions with agility
• Broad   experience   on   analysing,   troubleshooting   and   providing solutions for technical issues
• Strong multitasking skills, and dealing with conflicting priorities
• Mentor junior team members

How to apply

To be considered for this position please contact Will Munro -