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NON IT Project Manager

Job details

Location: NSW - Sydney
Discipline:
Reference: Ad-49554
Posted: 5 months ago

Job description

About the role:

  • Organise deliverables within the stream and allocate to project stages
  • Define the scope and relevant business processes for customer service transactions to be undertaken within the Precinct
  • Develop and manage the Stream’s delivery plan to ensure the project’s milestones are achieved
  • Develop the Customer Service Charter (No Wrong Door) for the Precinct
  • Develop and implement a transition plan for the Visitor Services Operations
  • Review relevant and existing policies and create new policies and procedures where required to support customer service functions
  • Work with stakeholders at all levels including the client side team and overall planning team to eliminate any issues
  • Manage change item through the approved Change Control Approach
  • Facilitate and Maintain stakeholder relationships to ensure high levels of engagement, communication and satisfaction

About you:

  • Tertiary qualifications in a relevant discipline such as Project Management, Business, Social or Community Services or Customer Relations.
  • Minimum 5 years’ experience of project or business related work
  • Experience rolling out or implementing Policy and Strategy relating to Frontline Service Delivery
  • Must be able to provide references upon application.


How to Apply:
For more information please contact Lydia van Vliet on
lydia@charterhouse.com.au

This job has expired!