Job details
| Discipline: | |
| Reference: | Ad-47724 |
| Posted: | over 3 years ago |
Job description
About the role
- Telephony/Contact Centre QA role available for a 4 month project
- This is an excellent opportunity for an experienced telephony expert to join a rapidly growing Financial Services company based in Sydney
- My client is looking for an experienced test analyst to deliver this project
Responsibilities will include:
- Manual testing of Avaya and Verint back ends
- Introducing new tools and technologies (where required)
- Large scale testing of Salesforce front ends
- Use monitoring tools and gather metrics to measure performance
- Co-ordinate and review QA
- Automating contact centre and telephony systems
- Work extensively with the business, stakeholders etc
Ideally you will have the following:
- Experience with Automation, Manual etc
- Built numerous Automation Frameworks from the ground up
- Had a key role in the decision of all tools
- Experience with TDD / BDD in an Agile environment.
- CI/CD
- Strong communication and documentation skills.
If you fit the brief, and are interested, apply here or email me (Tom) directly on tmoore@charterhouse.com.au