Collections Officer

Job details

Location: Port Melbourne
Salary: $35 - $40 per hour
Job Type: Temporary
Reference: 100088
Posted: about 1 month ago

Job description

  • Inner City Suburb | Accessibility to public transport
  • Great working culture | QTRly social activities
  • Hybrid working | Supportive team 


Work with a large construction brand with a global presence! Looking to add to their collections team due to growth! This role Is 6 months and there is potential for more for the right person!   



Key Responsibilities: 

  • Exceptional customer service skills, patience, and ability to deescalate conversations and show empathy.  
  • Must possess strong engagement and coordination skills with relevant stakeholders 
  • Ability to prioritise and strong time management skills. 
  • Must possess strong written and verbal communication skills and have close attention to detail. 
  • Must be able to trouble shoot problems and actively look for solutions  
  • Intermediate level in the Microsoft suite of packages 
  • Highly developed planning, analytical and organisational skills. 
  • Must be able to demonstrate initiative, be proactive and able to work with minimal supervision. 



About You:

  • Ideally collections experience, would also look at strong customer service phone experience
  • Exceptional customer service skills and ability to deescalate conversations and show empathy.  
  • Must be comfortable dealing with difficult conversations and asking for money
  • Able to demonstrate objective thinking, self-discipline and effective time management under pressure
  • Able to work autonomously, utilising your sound business acumen to successfully and diplomatically negotiate the best outcome possible for all parties
  • This is a solution driven role which requires a candidate, who has a strong background as a Credit Officer and a proven track record of delivering outstanding credit results that consistently deliver cash to the businesses in excess of budget
  • Ideally you have salesforce, SAP and excel experience  
  • high level of interpersonal, organisational and communication skills plus an ability to work under pressure, who is able to demonstrate objective thinking, self-discipline and effective time management under pressure. 



  • Flexible Work Arrangements including hybrid working model 
  • QTRly social activities  
  • Accessibility to public transport  
  • Working in a booming industry 
  • Supportive, close team who all look after and lean on each other 

If this sounds like you please APPLY today! 

** Due to the high volume of applicants, only shortlisted candidates will be contacted ** 


At Charterhouse, we embrace, and value, diversity of culture, working arrangements, sexual orientation, and gender identity. On behalf of our client, we promote a workplace that actively seeks to include and welcome unique contributions of all people; to embrace and celebrate the value of Aboriginal and Torres Strait Islander staff, their skills and contributions to the workplace.