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CSO - 6m FTC X7

Job details

Salary: $34,000 package
Job Type: Contract
Discipline:
Reference: 100285
Posted: 23 days ago

Job description

  • Contact Centre Representatives x 10 
  • Sydney CBD | Hybrid once competent   
  • 6month Contract | $34,000 package  

 

***Assessment centre on 22nd June, if successful a commencement date of 11th July*** 

   

Responsibilities:   

  • Taking inbound calls regarding applications and deposit/home loan banking products   
  • Responding to all customer enquires through verbal and written communication (case management and chat)   
  • Delivering exceptional service and efficiently solving problems   
  • Being reliable and displaying effective time management   
  • Assisting in processing/back-office support as required   
  • Learning new things and be involved in change management   
  • Other adhoc duties as required   

 

 

You will Ideally have   

  • Minimum 1 years’ experience in Retail Banking contact centre and understanding of home lending   
  • Familiarity in with Genesys Pure Cloud, Dynamic CRM, Data Action and Microsoft Suite would be a bonus   
  • Flexibility to work shifts to support contact centre team operating 8.00am – 8.00pm Monday to Saturday, rotating roster  
  • Must be fully vaccinated    

 

Follow links to apply